Shipping policy

Shipping Policy — Six French

Order fulfilment

Our clothing is printed after an order is placed. Production and shipping are fulfilled through Printify. Order fulfilment consists of two stages: preparation and printing, followed by transport to the customer. Starting production does not mean the parcel has been dispatched.

Production and delivery times

Production and transit times depend on the product, print provider, selected delivery method and destination country. We provide information about the estimated fulfilment and delivery timeframe for each product before the order is placed. Estimated transit times do not include production time unless a combined timeframe is explicitly stated.

If your order is delayed or you experience delivery problems, contact info@sixfrench.com. We will check its status and determine the next steps. Using Printify or a carrier does not limit the customer's statutory rights or the seller's responsibility.

Shipping costs and destinations

Delivery availability for your address, available shipping methods and shipping costs are shown during checkout before purchase. Not every shipping method is available for every product or address. Please review the total order cost before confirming your purchase.

Delivery address

Check your address and contact details before placing an order. If you notice an error, contact info@sixfrench.com as soon as possible. Whether an address can be changed depends on the fulfilment stage; changes may not be possible after dispatch.

Tracking and receipt

If a tracking number is available for your shipment, we provide it after dispatch. Carrier tracking updates may not appear immediately. If your order has not arrived, the parcel is damaged or its contents do not match your order, contact us with your order number and a description of the problem. Photographs can help us investigate damage.

Returns and complaints

Our Returns and Refunds Policy explains withdrawal rights and complaints. Do not send ordinary returns to Printify or the print provider. Return address: Six French, Panieńska 9/12, 03-704 Warszawa, Poland. For complaints, contact us before sending the product so we can agree on the appropriate procedure.